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Contact Us
To place or track orders or receive tech support, please call:
From Canada: 1-800-565-3862 • Fax: 905-761-8467
From the U.S.A.: 1-800-788-6543 • fax: 1-888-814-4657
Head Office
Mood Entertainment, 99 Sante Road, Concord, ON Canada L4K 3C4
905-761-4300 • fax: 905-761-8467
North American Sales
VP Sales - Chris O'Reilly • Ext 523 coreilly@moodent.com
Director of Sales Canada/ North American Gift– Jason Baetz • Ext 511 jbaetz@moodent.com
Sales Manager Canada/ North American Gift – Susan Bergen • Ext 516 sbergen@moodent.com
North American Trade Show & Rep Manager - Klarisa Blankenship • 877-506-8132 kblankenship@moodent.com
Key Account Supervisor - Shannon Kehler • Ext 273 skehler@moodent.com
Territory Manager - Carolina Macias • Ext 408 cmacias@somersetent.com
Territory Manager - Patsy Blake • Ext 515 pblake@somersetent.com
Bilingual Customer Service Representative – Caryne Pantalone • Ext 236 cpantalone@moodent.com
Account Manager - Lori Pecinov • Ext 469 lpecinov@moodent.com
Customer Service Supervisor - Bessie Tzikas • Ext 232 btzikas@moodent.com
Senior Customer Service Representative – Donna Wilson • Ext 257 dwilson@moodent.com
Customer Service Representative – Brandi Ng-See-Quan • Ext 284 bngseequan@moodent.com
Customer Service Representative – Sherona Smith • Ext 286 ssmith@moodent.com
Credit
Muzak/ Mood Entertainment Collections - Sam Borders • 800-331-3340 sam_borders@muzak.com
Remit Payments To:
Canada: Mood Entertainment, 99 Sante Road, Concord, ON Canada L4K 3C4
U.S.A.: Mood Entertainment, 1110 Lake Cook Road, Buffalo Grove, IL U.S.A. 60089
Orders Ship From - (FOB):
Canada: Mood Entertainment, 321 Parkhurst Square, Unit B, Brampton, ON Canada L6T 5H5
U.S.A.: Mood Entertainment, c/o FedEx Trade Networks, 2215 Kenmore Avenue, Suite 100, Buffalo, NY U.S.A. 14207 (parcel shipments only)
Receive Returns At:
Canada: Mood Entertainment, 321 Parkhurst Square, Unit B, Brampton, ON Canada L6T 5H5
U.S.A.: Mood Entertainment, c/o Buffalo X Dock, 1800 Broadway Street, Building 4B, Buffalo, NY 14212
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